Thanks for shopping with Ripped Generation
Customer satisfaction is extremely important to us! If you are not entirely satisfied with your purchase, we're here to help.
Refund & Replacement Policies
If you received an item that is damaged or faulty we will happily replace the item at no additional cost to you. Please contact us within 14 days after receiving your order and we will send replacement product to you as soon as possible!
Due to logistic issues, our store cannot accept returns or exchanges so please be very careful with choosing a correct size!
We can only offer you replacements, partial refund or full refund if it falls under below criteria:
Items are faulty – damaged/broken or soiled upon arrival.
Parcels that are lost in transit.
We do not accept returns or refunds if customer changes their mind after receiving their order(s).
You may request a cancellation within 24 hours of purchase. Otherwise, you will receive a partial refund as we have already started the shipping process. Please be sure to thoroughly read our descriptions and processing times.
If you have any questions on how to return your item to us, contact us.